c_SSPTicketService

Methods


<static> getTicket( ticket [, forApproval ] ) → {Ticket}

Description

Retrieve details for a status ticket

Parameters
Name Type Attributes Default Description
ticket ListItem
forApproval boolean <optional>
false
Returns

<static> getRecentTicketList() → {Array.<ListItem>}

Description

Get recent tickets for a user that might be front page interest Criteria (not final yet):

  • Recent update or created tickets, sorted by Date descending
Returns

<static> getTicketList( input ) → {Array.<ListItem>}

Description

Get a list of recent (3 months tickets, maximum )

Parameters
Name Type Description
input QueryInput
Returns

<static> getUserTicketTypes() → {Array.<TicketType>}

Description

Get a list of types (combo worthy) that are supported by this typeof(user, company)

Returns