c_SSPKnowledgeService

c_SSPKnowledgeService: Description

Part of Portal library

Methods

<static> getPageView() → {ListItemPage}

Description

Get the complete pageview for a knowledge article list

Returns

<static> getArticle( sysId, number, forApproval ) → {KnowledgeArticle}

Description

Get article for the portal by id or number

Parameters

Name	Type	Description
`sysId`	sys_id	sys_id of the article \| or \|
`number`	string	KB number of the article
`forApproval`	boolean

Returns

<static> provideFeedback( sysId, userSysId, useful, comments )

Description

Provide/save a user feedback

Parameters

Name	Type	Description
`sysId`	sys_id	Article sys_id
`userSysId`	sys_id	User sys_id
`useful`	boolean	Was the article useful or not
`comments`	string	Comments when not useful